Terms of Use

Welcome to the ITW Global Brands or ITWGB website, owned and operated by ITW Global Brands, a United States-registered company.


These Terms and Conditions apply to your access to and use of this Website. Please read these Terms and Conditions carefully. By continuing to access and use this Website, you are deemed to have understood and agreed to all the terms and conditions contained herein. If you do not accept these Terms and Conditions, you may not use this Website. For the purposes of these Terms and Conditions, “this Website” includes www.itwgb.com or www.itwgb.co, which may link to other ITW Global Brands web sites and to other non ITW Global Brands websites. Other websites may contain terms and conditions that are different from these terms and conditions. In addition, specific terms and conditions may apply to specific content, services, or products contained in or available from such other websites. In the event such additional or specific terms are inconsistent with the terms contained in these Terms and Conditions, the additional or specific terms shall prevail. On your journey around the websites, please check the terms and conditions of each website you visit, and do not assume that these Terms and Conditions apply to all other websites.


All information or advice provided as part of this Website is intended to be general in nature, and you should not rely on it in connection with the making of any decision. ITW Global Brands tries to ensure that all information provided as part of this Website is correct at the time of inclusion on the Website but does not guarantee the accuracy or completeness of such information. All content, information, and advice are provided on an “as is” basis, and ITW Global Brands hereby expressly disclaims all liability for any action you may take as a result of relying on such content, information, or advice or for any loss or damage suffered by you as a result of you taking this action.

  • ITW Global Brands does not warrant or make any representations as to the security of this Website, nor does it warrant that functions or materials accessible from or contained in this Website will work uninterrupted or error-free, that defects will be corrected, or that this Website is free from viruses or other harmful elements.
  • Should any part of this Website offer you the opportunity to join in or read from a forum, please be aware that any communications posted on the forum represent the views of the individual who posted such communication and are not to be taken as the views of ITW Global Brands. ITW Global Brands accepts no responsibility or liability for anything posted on a forum by any user of the forum. You may not use the forum to post, upload, or otherwise transmit information or pictures that are defamatory, a breach of privacy, or otherwise unlawful. ITW Global Brands reserves the right to monitor any information transmitted or received through any forum on this Website. ITW Global Brands, at its sole discretion and without prior notice, may at any time review, remove, or otherwise block any materials posted on this Website.
  • All content, information, and advice is provided on an “as is” basis. Neither ITW Global Brands nor any of its agents or subcontractors shall be liable for any damages, either direct, indirect, incidental, consequential, or otherwise (including but not limited to financial losses, loss of data, loss of profits, loss of business, business interruption or the like) arising out of the use or inability to use this Website or the content; information or advice provided on or via this Website; defects, viruses, or other malfunctions caused to any equipment and other software in connection with access or use of this Website; or the interception, modification or misuse of information transmitted to ITW Global Brands or transmitted to you, even if ITW Global Brands is advised of the possibility of such damages.

Your Use of This Website

You may:

  • access any part of the Website
  • print off one copy of any or all of the pages for your own personal reference.

You may not without ITW Global Brands’ express written consent:

  • copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), publish, broadcast, reproduce, alter or tamper with in any way, or otherwise use any material contained in the Website except as set out under “You may” above. These restrictions apply in relation to all or part of the materials on the Website
  • remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from this Website
  • link to this Website.

If you wish to provide a hypertext or other link to this Website, please email us with details of:

  • the URL(s) of the web page(s) from which you are proposing to link to this Website
  • the URL(s) of the web page(s) on this Website to which you are proposing to link

and we will consider your request. It is our decision as to whether we agree to your request, and we do not have to do so.
You indemnify ITW Global Brands against all possible damages or claims otherwise resulting from your use of this Website, including your submission of any materials through this Website, your use of forums, and your provision of any links to this Website.

Password and Account Security

  • You acknowledge and agree that you are responsible for maintaining the confidentiality of any passwords associated with any account you use to access or use this Website and that you will be solely responsible to ITW Global Brands for all activities that occur under your account.
  • In the event you become aware of any unauthorized use of your password or your account, you shall notify ITW Global Brands immediately.

Third-Party Links

  • This Website may include links to external or third-party websites. When you follow such links, the external website may appear as a full screen (in which case you will need to use the back button on your browser to return to this Website), or in some cases, it may appear within the frame of this Website (in which case you will be able to return to this Website by using the navigation buttons within the frame). Where an external website appears within the frame of this Website, this is purely for ease of navigation back to this Website and does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by a parent, subsidiary or affiliate of ITW Global Brands.
  • These links are provided for your convenience only to help you quickly and easily find relevant websites, services, and/or products that may be of interest to you. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. Such external or third-party websites are accessed at your own risk and responsibility, and ITW Global Brands is not in any way responsible or liable for the owners or operators of these websites, for any goods or services they supply, or for the content, use, or availability of their websites. ITW Global Brands does not give or enter into any conditions, warranties, or other terms or representations in relation to any such external or third-party website, nor does it accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external or third-party website to which this Website links includes a link that infringes the intellectual property rights of any third party).

Intellectual Property

  • This Website contains materials, including text, photographs, videos, and other images and sound, which are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in these materials are either owned by ITW Global Brands or have been licensed to it by the owner(s) of those rights for use on this Website.
  • This Website also contains trademarks, including the mark “ITWGB” and the ITWGB or ITW Global Brands emblem. Trademarks included on this Website belong to ITW Global Brands or have been licensed to it by the owner(s) of those trademarks for use on this Website.  If certain trademarks are used on this Website that do not belong to ITW Global Brands or have not been licensed to it by the owner(s) of those trademarks, then ITW Global Brands references the owner of those trademarks.
  • All comments, suggestions, graphics, videos, images, ideas (including product and advertising ideas), and other information or materials you submit to ITW Global Brands through, post, or display on this Website will become and remain the exclusive property of ITW Global Brands, including any future rights associated with such submissions, even if these Terms and Conditions are later modified or terminated. You hereby disclaim any proprietary rights in such submissions. In the event applicable law does not allow ITW Global Brands to obtain the intellectual property in such information or materials in the foregoing manner, you retain copyright and any other rights you may already have in such information and materials. In such event, by submitting, posting, or displaying such information or materials, you give ITW Global Brands a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, modify, translate, publish, broadcast, or otherwise use or distribute such information and materials. ITW Global Brands is under no obligation to keep your information or materials confidential.

Changes to Terms and Conditions

ITW Global Brands may change these Terms and Conditions from time to time. Such amended Terms and Conditions shall be effective upon publication on this Website. By accessing and using this Website, you are accepting that you are bound by the then-current terms and conditions and disclaimer. Please check these Terms and Conditions regularly to ensure that you are aware of all terms governing your use of this Website.

Changes to/Operation of Website

  • ITW Global Brands may change the format and content of this Website at any time.
  • ITW Global Brands may suspend the operation of this Website for support or maintenance work in order to update the content or for any other reason.
  • ITW Global Brands reserves the right to terminate access to this Website at any time and without notice.

Data Protection

Personal details provided to ITW Global Brands or any other company affiliated with ITW Global Brands through this Website will be only used in accordance with our Privacy Policy. Please read this policy carefully before going on. By providing your personal details to us, you are consenting to their use in accordance with our Privacy Policy.

Mobile Terms

What are your mobile terms? When you provide us with your mobile phone number, and opt-in to the Rain-X Alerts program you agree that ITW Global Brand may send you text messages (including SMS and MMS) to that phone number. Rain-X Alerts Message frequency varies. You will receive a confirmation text message, and you may need to reply as instructed to complete registration. Message and data rates apply. Reply STOP to cancel, HELP for help. You agree to receive a final text message confirming your opt-out. You may opt-out at any time by texting the word STOP to shortcode 35201. For help, send a text message with the keyword HELP to shortcode 35201. Texts may be sent through an automatic telephone dialing system. Consent is not required to purchase our goods or services. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

What can I expect to receive? When you provide us with your mobile phone number and opt-in to the Rain-X Alerts, you agree that ITW Global Brand may send you promotional offers via text message (including SMS and MMS) to that mobile phone number.

How do I sign up for these text messages? For our Rain-X Alerts Text Alerts All you have to do is text “JOIN” to 35201. Message frequency varies, message and data rates may apply, and you can always text HELP for help & STOP to cancel. When you opt-in to the service, we will send you an SMS message to confirm your signup. If at any time you forget what keywords are supported, just text HELP to 35201. After you send the SMS message HELP to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

How do I opt out of these text messages? You can cancel the SMS service at any time. Just text STOP to 35201. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Will I be charged for the text messages I receive? Rain-X Alerts will never charge you for the text messages you receive; however, standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided through the number 35201, you can send an email to support@itwgb.com.

Supported wireless carriers.

United States. We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), NexTech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Canada. Bell (including NorthernTel, Solo Mobile, and Telebec), Fido, MTS, Rogers, SaskTel, Telus (including Koodo Mobile and Public Mobile), Videotron, Virgin Mobile, and Wind.

***This service and the carriers are not liable for delayed or undelivered messages***

Complaints Procedure

If you have a question or complaint about this Website, please contact ITW Global Brands at information@itwgb.com.

Partial Invalidity

If any provision of these Terms and Conditions is held to be void, invalid, unenforceable, or illegal, the other provisions shall continue in full force and effect.


These Terms and Conditions are governed by and to be interpreted in accordance with the laws of The United States. In the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Website, whether in contract or tort or otherwise, the United States courts will have exclusive jurisdiction over such dispute, unless mandatory applicable law requires otherwise.

ITW Global Brands – Car Care Division HQ
16200 Park Row, Suite 120
Houston, TX 77084

Effective Date:  July 2024

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